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Future Proofing the Branch During Uncertain Times

October 10, 2022

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Sometimes a product tweak can profoundly affect an entire industry. Let’s take a look at automotive innovations over the years: cruise control, intermittent wipers, power windows, power locks, remote entry, and so much more.  All of these have made cars much more user-friendly; however, the concept is the same. Cars still have four wheels, an engine, and their primary function is to get you where you want to go.

Cash recyclers aren’t that different.

Innovation doesn’t always mean developing an entirely new product line. Often, it’s giving customers options and features that weren’t available before.  It’s with this mindset that we’re excited to announce the release of the CM18 Solo+, a cash recycler that allows financial institutions to easily transition to different branch concepts without having to radically replace existing technology.

solo plus

It’s a very simple concept—we’ve taken the CM18 Solo Personal Cash Recycler and added a secure cash drawer and coin locker pedestal, creating the Solo+.  These two improvements maximize storage space at the teller line, while giving tellers alternative options for branch-specific cash processes.  However, the real beauty of the Solo+ is its ability to adapt to a changing environment.  This little adjustment will be a game-changer for some.  Let me explain.

Most bank and credit union branches are traditional in nature with a standard teller line footprint.  But, experimentation is happening across the country.  Financial institutions are testing teller pods, roaming tellers, universal bankers, shared spaces, and more.  With branch transactions continuing to decline, bankers are faced with the obvious question, “Where is the branch heading?”  The answer is unknown, but being able to quickly pivot in response to a changing market is crucial.

The Solo+ gives bankers flexibility to evolve the branch at their own pace.  For example, if you decide to switch from a teller line branch layout to a universal banker concept, you can simply remove the cash drawer and coin locker, and slide it underneath a desk—transforming it into the universal banker’s best friend.  The Solo+ can be moved from behind the teller line and into newer branch designs—evolving with your branch strategy.

Bankers are no longer handcuffed by yesterday’s technology investments.  The decision to take advantage of cash recyclers’ inherent operational efficiencies is easier to make without having to worry about the future.

In these uncertain times, it’s nice to have options.

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