Decades ago, the idea that bank branches would ever be irrelevant would have been laughable. After all, there was no other way for people to secure and manage their money – except for maybe tucking it into a mattress.
Today, however, the same technology that makes consumer banking more convenient simultaneously threatens the very existence of traditional bank and credit union branches. But financial institutions aren’t going down without a fight. Instead of waving the white flag of defeat, many banks are seeking ways to reinvigorate their branches and refine their services for today’s consumers.