ARCA Care project honored for enabling manufacturing excellence
MEBANE — March 2, 2017 — ARCA, one of the largest manufacturers of cash handling technologies in the world, announced today that it has been recognized as a Manufacturing Leadership Awards winner for its outstanding achievement in the Smart Product Leadership category.
The winning project, ARCA Care, enables ARCA to monitor the health of all deployed CM18 cash recyclers in real-time, and provide predicative and preventative maintenance suggestions. This helps customers keep units functioning at a high-level while minimizing machine downtime.
“ARCA recognized a need to dynamically support our products, reduce unexpected downtime, and control maintenance costs. To achieve this we created a system that embraces Internet of Things (IoT) technology to continuously monitor our devices, recommend maintenance, and diagnose problems when they occur,” said Dawn Guttman, ARCA Care’s Product Owner. “As an intelligent maintenance system, ARCA Care has helped us provide superior service and we are proud to have received this prestigious distinction.”
“As ARCA’s business in the U.S. doubled in 2013, we realized that real time visibility into the field performance of our flagship product was critical to scale our service business and exceed customer Service Level Agreements. ARCA Care was created to address this requirement,” said Allen Shaver, VP of Global Technology. “Four years later, ARCA Care is an even more critical element in delivering on ARCA’s promise to customers globally across all product lines.”
You can learn more about ARCA Care here.
ARCA representatives will be recognized at the 13th Annual Manufacturing Leadership Awards Gala, which will be held on the last day of the Manufacturing Leadership Summit, June 12 through June 14, 2017 at the Hyatt Regency Huntington Beach Resort and Spa in Huntington Beach, Calif.
Nominations for the 2018 Manufacturing Leadership Awards will open in August.
ARCA is a global leader in cash automation technologies with a reputation for delivering reliable products with the shortest lead times in the industry and a commitment to excellence in service and support for the life of our products. Financial institutions, retailers, and OEM self-service and kiosk manufacturers all over the world rely on ARCA products to streamline their cash operations and save them time and money while increasing the efficiency and security of cash. Visit arca.com for more information.
About the Manufacturing Leadership Awards
The Manufacturing Leadership Awards, now in their 13th year, honor manufacturing companies and individual manufacturing leaders that are shaping the future of global manufacturing. Winning projects have demonstrated achievement in one of a wide range of categories, and are chosen by a panel of expert judges for results that have delivered clear and compelling value, return on investment, and other tangible outcomes. There will be several winners in each category, including one High Achiever’s Award in each category, as well as a 2017 Manufacturer of the Year for both small and large enterprises. Also unveiled at the Gala will be the ML Awards Manufacturing Leader of the Year and Lifetime Achievement Award winners.
The theme for the 13th Annual Manufacturing Leadership Summit is “Manufacturing 4.0 in Action.” The event enables senior-level executives in all aspects of manufacturing an opportunity to network with and learn from the best minds in the industry.
For more information on the Manufacturing Leadership Awards or the Manufacturing Leadership Summit, please go to www.mlsummit.com.
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