ARCA Live Help Desk Support

Ready to help from our US headquarters in North Carolina. 

Service Advantage

Project Management

Installation and Training

Live Help Desk Support

Certified Field Technician Network


ARCA Live Help Desk Support

Another advantage in our ARCA 5 Point Service Advantage is the ARCA Live Help Desk Support.

The ARCA North American Help Desk Support Team can be reached at 866-377-2722 or They are available Monday through Friday, 7:30am to 9:00pm and Saturday 9:00am to 5:00 pm, EST.

The ARCA United Kingdom Help Desk Support Team can be reached at +44-114 3032275 or

Help Desk

ARCA Live Help Desk Support in NC

ARCA Remote Support Connection

If you wish to open a Remote Support Connection for assistance you can use the link below. This will allow an ARCA Technical Support Team Member to see and fully access all the functions of the user's computer for support purposes.

By initiating this connection, the user understands that an ARCA support technician will be able to see and fully access all the functions of the user's computer. Users should confirm with their appropriate security authority to determine the permissibility before proceeding.

Additional Help

As with any high-performance machine, cash automation equipment should be properly and routinely maintained. We offer many technical support services to keep your cash flowing.  

ARCA technology is designed for the user to easily handle most issues themselves. Video instructions on the touch screens provide assistance with easy to follow directions. 

Cleaning Kits

Our cleaning kits allow you to help keep your machine running smoothly. You can order cleaning supplies here. The cleaning supplies form will ask for your machine's serial number which can be found on the upper right side of the safe door. 

ARCA Live Help Desk Support - another advantage in our comprehensive, 5 Point Service Advantage, providing you with the best customer service in the industry. Freeing you to focus on your business and your customers.