Michael Hansen, Regional Manager, Unitus Community Credit Union:
ARCA has delivered on everything that they said they'd deliver. Whenever you go into something like this where you're bringing in new equipment that is totally unfamiliar to us, out in the field, there's always a little bit of apprehension. And I can say that they walked us through the process right from the...sort of the hypothetical what this will do, how this will work, what the benefits will be, all the way through installation, and then even the aftercare has been phenomenal. They did everything they said they'd do, they were...they've been available whenever we've needed them. The installation itself went without a hitch, which never happens in our business, with things like that especially. The people have been responsive and helpful, and even gone above beyond to show us additional things we could do that has made a tremendous difference in our daily operation of branches.